Overall it’s a pretty good massage chair given the price being paid. The order and delivery experience is pretty good and they keep you updated with shipment progress so no issues there. In terms of the actual massage, the chair does certain parts very well. Lower back, glutes and calves are probably best done. There is a lot of room for improvement with the neck/shoulder and foot/heal area. I‚Äôm a person who suffers from Achilles tendinitis so the fact that the rollers or airbags really don’t really reach the heal was a big minus but overall, I‚Äôd rather have a reliable chair to jump into than not so I‚Äôd say go for it. Another thing I would encourage is talking to the folks at positive posture because each program works on your body differently and they can really guide you on how to get the most out of the chair.

When my husband purchased this massage chair at the Seattle Home show, I was worried that we made an impulsive mistake. However this turned out to be one of the best things we have ever done. I have arthritis and usually wake up stiff and sore. Fifteen minutes in the massage chair with the heat on restores me completely. We both have massages every day and feel that our quality of life has improved immensely since getting it. Worth every penny. Also, they have great customer service!! In November we had a problem with the recline function -Although we had a five year warranty, I worried that it would be hard to get it fixed since we didn’t get it in a store..however my experience was exactly the opposite! Caitlen and Alex went above and beyond to fix the problem. Every phone call was returned promptly and they were so nice!! When you spend this much money on a product, it is reassuring to know that the company stands behind the warranty. Thank you Caitlen and Alex. you’re the best!

We have bad backs and cannot handle anything too strong. We actually ordered another chair from a back store that told us that their chair would be great for us, but we had to return it. Back pain will make you crazy, so we kept searching for something more suitable for us. We found it! This chair has been a blessing. It feels amazing (perfect for our pretty sensitive low back) and because it’s gentle and comfortable there’s a 99% chance that you fall asleep too – a bonus. We were looking at something more expensive, but after the salesperson heard our concern, he directed us to the (less expensive) Brio+ model. This turned out to be great advice. The other chair from another company, which we will not name, was clumsy and kind of brutal. This newest “family member” is PERFECT for us, and we got really appreciated the accurate advice and coaching from this store. We even named our chair Ray, which is short for Ray O. Sunshine. Thanks for the super advice and great product. Going to see Ray now…

I am just ecstatic about my new Brio+ massage chair! It is so much more than I had anticipated. All the various functions and capabilities are so welcomed. I especially like the fact that this chair covers the feet and lower legs so well. The air bags and massage is just outstanding. Additionally, I am very pleased at the outstanding customer service. They are willing to spend time to address any issue and educate me on the chair. Thanks so much for producing such a great product. I would recommend it to anyone!

As an officer worker, I sit all day and that caused me to develop lower back issues. I have been getting regular massage and paying $100 a session plus tip for a few years now. A friend of mine had bought a massage chair and told me the benefits. So I did my research and discovered this amazing product. I have had it now for 6 months and I wouldn’t trade it for the world. I am so glad I made this purchase!