Tips From the Chair Doctor: How to “Repair” a Massage Chair With a Simple Reboot

A high-quality massage chair—in addition to being a finely tuned technological marvel—is a rugged, reliable piece of equipment designed and built to meet your massage needs for many years. With minimal upkeep, you can expect it to deliver the relaxing or invigorating session you’re looking for every time.

When you switch it on in the morning for a massage that gets your blood flowing, in the evening to help your muscles “wind down” after a busy day, or at any time in between, it will fire up and provide the desired experience—from deep kneading or rolling to a lighter touch.

But, of course, like any type of electronic equipment, massage chairs can experience minor “glitches” from time to time. That isn’t an indictment of the technology—it’s just par for the course with electronics. And the good news is you can “repair” a massage chair that encounters this type of issue yourself, quickly and easily.

Why You May Need To Reset a Massage Chair

Advanced massage chairs have a “computer brain” that controls their operations. It’s a sophisticated program that contains all the directions issued to the chairs’ physical components to activate them in various ways at various times to create the desired massage sensations.

That’s critical because one of the primary differentiators between a high-quality massage chair and an average one is how the movement of rollers and other elements is choreographed. Without that computer brain, a massage chair would simply deliver uncoordinated pressure that would be very unsatisfying and ineffective at producing your desired results.

Without going into too much detail, a massage chair’s unusual behavior, like that of many types of devices, is often caused by issues in its short-term memory. The results of short-term memory use should be “flushed” each time the system uses it. However, sometimes that doesn’t occur, which may leave you Googling, “Osaki massage chair repair”!

But we’ve saved you that search by providing the information below.

Massage Chair Repair: How To Reset a Massage Chair

If you use a computer, you probably have experienced times that it “acts funny.” When that happens, you likely think, “OK, let’s try this again,” and you reboot the computer. A minute or two later, voila! It’s working perfectly.

In most cases, a quick and simple reboot is all your temporarily finicky massage chair needs to start functioning normally again.

If your massage chair is acting up or does nothing at all, take these steps:

1. Move the power switch to the off position.
2. Unplug the chair for two minutes. (Note that electronic devices that are powered off but still plugged in typically continue to get energy to their “brains.” That’s why unplugging is essential to resetting most types of devices.)
3. Plug it back in.
4. Move the power switch to the on position.
5. Check to see if the problem is resolved.

According to our Chair Doctors at Furniture For Life, these simple steps correct the vast majority of massage chair errors.

Even if you’re not having issues with your chair, a periodic reboot is a good practice to stay ahead of unanticipated electronic errors and more serious chair repairs.

If taking the steps above don’t resolve the issue, contact our team at Furniture For Life. We can provide additional troubleshooting advice and repair instructions for your specific massage chair brand and model.

Massage Chair Repairs: Buying From the Right Provider Is Essential

Massage chair repairs are typically fairly easy fixes. What can be more challenging in some instances is connecting with the company that sold it to you for guidance. Too often, a provider is more interested in selling chairs than supporting what they sold.

At Furniture For Life, we take a different approach. We strive to be readily available to our customers. Regardless of how a massage chair repair is ultimately completed, we want you to get the immediate relief that comes from knowing someone is aware of the problem and taking action on your behalf—whatever that action may be.

So, don’t ever hesitate to contact us. You’ll never get a grumpy employee who sees your call or message as an interruption in their busy day. Our team members take great pride in helping customers achieve their goals, from finding and purchasing the ideal massage chair to getting that chair back up and running in the rare instances where it “misbehaves.”

If you have already purchased a massage chair from someone else and they are unable to assist you with a repair, contact us! We have trade-in programs that may make a new massage chair more affordable than you think. And all Furniture For Life’s massage chairs are backed by the best warranties in the industry and a US-based service center.

We want you to be thrilled with your massage chair today, tomorrow, and for many years to come. And we’ll do whatever we can to assist you!

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